Order Delivery

Scandinavian Outdoor's online store is based in Finland, within the EU. All orders are shipped from Finland. Before placing an order, please review our delivery terms below.

For UK orders, purchases are limited to those with a total item value exceeding £140. Please note that taxes and customs fees apply upon arrival in the UK. Read more here.

Delivery Charges

We offer fixed delivery rates to various destination countries.

* Delivery times may vary depending on your location.

Estimated Delivery Time 

The estimated delivery time for in-stock items is approximately 5–14 days, depending on the destination country and the chosen shipping method.

If an item is not in stock, a longer shipping time will be displayed in the product details. For products ordered directly from the importer, the delivery time will be extended.

If unforeseen circumstances prevent us from meeting the delivery estimate, we will contact you by phone or email. We reserve the right to cancel the order if the item you’ve purchased is unavailable.

VAT, Taxes, and Customs Duties

Our online store is located in Finland and operates under EU e-commerce regulations. Please note that for orders shipped outside the EU, the recipient is responsible for paying all applicable taxes and customs duties in their destination country. We recommend checking with your local customs authority regarding any taxes and duties before placing your order.

VAT

Before placing your order, please select the country to which your order will be delivered by clicking on the ticket icon. When you choose a delivery country within the EU, Finnish VAT will be automatically added to all applicable orders. Conversely, Finnish VAT will be automatically deducted if the delivery country is outside the EU.

The VAT adjustment for prices occurs automatically for each product after you have selected the delivery country.

In most cases, the Finnish VAT rate is 25%. Exceptions include food products at 14% and books at 10%.

Taxes and Customs Duties

For all orders shipped outside the EU, the recipient is responsible for paying all applicable taxes and customs duties in their destination country. Please contact your local customs authority for more information regarding taxes and customs duties in your country.

Deliveries to the UK

We currently accept orders to the UK for purchases totalling £140 or more. All parcels are shipped from Finland as international orders, and product prices are displayed exclusive of VAT. Upon arrival in the UK, the recipient is responsible for paying local VAT, along with any applicable taxes, duties, and fees, in accordance with our policy.

These payments typically include VAT (at the UK standard rate of 20%), customs duty (which varies based on the items ordered), and a clearance fee (approximately £12).

Please note that if the package is refused upon delivery, the customer will be responsible for the return shipping cost of €50.

Thank you for your understanding, and we look forward to your order!

Deliveries to Norway

We have been VOEC registered since September 1, 2021. This means that when you order from our website to Norway, all prices include the Norwegian VAT of 25%.

For more information, please visit toll.no - VOEC scheme.

For orders that include products valued under NOK 3,000 (with VAT at 0%), we deliver with the local VAT included at 25%. Currently, it is not possible to order products valued over NOK 3,000. We apologize for any inconvenience this may cause.