Shipping and everything else went smoothly and quickly. The stitching was neat and the replacement had been done nicely. The only disappointment was the quality of the new zip. Like most outdoor clothing, the jacket originally had a zip with larger teeth and slightly bigger pullers. It has now been replaced with a basic zip with very small, tightly spaced teeth and really tiny pullers. With gloves on, for example, it's impossible to work the zip. This is a long, thick down jacket, so the new zip is considerably less practical to use than the original one.
Verified buyerTiia P.
