I have a discount code, where do I enter it?
In the online store, click on the Shopping Cart image at the top right of the page and go to the Shopping Cart. In the shopping cart, press Use discount code or gift card. Enter the code in the field and press Activate. If the discount code is also valid in stores, you can just show or tell the code at checkout.
I am a Scout, how do I get a membership discount?
You can get a Scout discount in the online store as follows: 1) Register as our customer (link). 2) Add your own Scout membership ID and Scout Group to your account. After this, the Scout discount will automatically appear in the shopping cart whenever you are logged in to your account.
Please note that the Scout discount does not apply to Scout items, service items and gift cards and cannot be combined with discount codes or Life Outdoors club offers. The Scout Discount can be combined with promotional items other than club promotions. You can get a Scout discount by showing your membership card in our stores. You can download it to your phone from Kuksa.
I am a member of Suomen Latu, how do I get a membership discount?
You can get the Suomen Latu membership benefits in the online store as follows: 1) Register as our customer here. 2) Add your Suomen Latu member ID to your account. After that, the member discount will automatically appear in the shopping cart whenever you are logged in to your account.
Please note that the member discount does not apply to Scouts items, service items and gift cards and cannot be combined with discount codes or Life Outdoors club items. The member discount can be combined with promotional item other than club promotions. You can get the Suomen Latu member discount by showing your membership card in our stores.
Conditions and limitations of discount codes
The discount codes (promo codes) issued to our online store or retail stores cannot be combined with the Scouts discount, the Suomen Latu membership benefit or the Life Outdoors club offers.
Can I combine a discount code with a club discount?
Discount codes cannot be combined with Life Outdoors club offers.
How do I order a gift card?
You can order an online gift card here and a store gift card here. Unfortunately, we do not currently have a gift card that would be accepted both online and the store. You will have to decide whether the gift card will be used online or in a store at the time of purchase. Of course, we are flexible if you change your mind, and you can change the way you use the gift card after you purchase it by contacting our customer service sales@scandinavianoutdoor.com.
Can I use a store purchased gift card online and other way around?
Unfortunately, we do not currently have a gift card that would be accepted both online and the store. You will have to decide whether the gift card will be used online or in a store at the time of purchase. Of course, we are flexible if you change your mind, and you can change the way you use the gift card after you purchase it by contacting our customer service sales@scandinavianoutdoor.com.
Returning items bought with a gift card
Online store: Once the return has been logged into our system, you will automatically receive a new gift card from us in your email with a new validity period. Stores: If you make a return to the store and you paid with a gift card, you will receive a new gift card with a new validity period.