Payment Methods

Payment methods

You can pay with Visa or MasterCard via our payment provider Maksuturva. Paypal payments are also possible.

In Denmark, Sweden, Norway, Germany and Finland you can choose to pay with Klarna.

Refunds via Maksuturva are delayed about 3-7 days, depending on the transaction-times of your bank.

Maksuturva payment service

Maksuturva payment service is available through banks and credit institutions. You do not need to register or pay additional fees to use the service. The seller receives an immediate notification of payment, and you will receive a confirmation message in your inbox. The message contains a link to the Online buyers’ Services page, where you can manage returns, complaints or give feedback, etc. around the clock.

Maksuturva Group Oy is a payment institution authorized by the Financial Supervisory Authority. All communications and transactions are SSL encrypted, which means that third parties are unable to access your details. Your payment is credited to the seller only when you have received your order and had a chance to inspect it. You will receive the timescales for inspecting each order by email. Read more about Maksuturva..

Banks’ online payment buttons

  • You will be able to use the online payment button of any Finnish bank.
  • Card payments (Visa, Visa Electron, MasterCard and Business Eurocard).
  • Card payments involve a transaction between the customer and Maksuturva Group Oy. The online store’s role is only to market products and services, to deliver the products or services, and to process possible complaints. Maksuturva Group Oy will show as the payee in your account statement, and will also process any complaints regarding payments.

Contact information: Maksuturva Group Oy
Business ID: 2121703-0
Ruoholahdenkatu 23
00180 HELSINKI
Phone: (09) 4241 7040, weekdays 9 am to 5 pm
E-mail: asiakaspalvelu(a)maksuturva.fi
www.maksuturva.fi/en

Klarna Invoice and Account

Klarna Invoice

With Klarna Invoice you have 14 days to pay. This time gives you a chance to check your item in your own time. If you decide to return the item, by law the customer must notify the seller of a return or exchange within 14 days of receiving the item. More detailed information about Customer Returns.

What information does Klarna need?

Klarna checks your social security number and your phone number to verify your data and confirms your order within a few seconds. If Klarna is unable to confirm your order, we recommend you select another payment method.

How to pay the Klarna Invoice?

You will receive an invoice to your inbox within a couple of weeks of receiving your parcel. Check the invoice for the due date; normally you have 14 days to pay.

Klarna Invoice interest, default interest and other charges

A reminder fee of €5.00 and 11.50 % default interest will be added to late payments.

How to pay the Klarna Account?

Account invoices are always posted towards the end of the month and payment is due at the beginning of the following month. Customers’ first account invoice will arrive at the end of the month following the month of purchase (if you place an order in January, you will receive the invoice in February).

Read more about Klarna Invoice Terms and Conditions here.

Read more about Klarna Account Terms and Conditions here.

 

PayPal Logo

PayPal stores and protects your credit card details, so you don’t need to enter the details each time you make a purchase.

You don’t need to have money in your PayPal account to make a purchase, as you can link a payment card to your account.

Payments are made in the same way whether you have linked a card to your PayPal account or transferred money to it.

The user confirms each payment using an email address and password.

Whether you pay by a card linked to your PayPal account or use your PayPal balance, paying by PayPal is free.

When paying with PayPal, your delivery address must be the same as the address you have registered with PayPal.

Find out more about paying with PayPal here.